Shipping policy

Shipping and tracking

We ship physical products from our fulfillment partners. Available destinations and shipping charges are shown at checkout. If checkout does not offer a shipping method for your address, contact us before ordering.

Processing and delivery

Processing time is separate from transit time. Delivery estimates depend on the item, destination and shipping service. Contact us before purchase if you need delivery by a particular date. Estimates are not guaranteed arrival dates; customs checks, holidays and carrier delays can affect delivery.

Tracking your order

When your order is dispatched, we will send the tracking information provided by the carrier. Tracking may take time to show its first scan. Items in the same order may arrive in separate parcels.

International orders

International orders may be subject to import taxes or customs charges. Charges collected by us are shown at checkout. Any charges not collected at checkout may be payable to your local customs authority or carrier.

Address changes and delivery problems

Please check your delivery address carefully. Contact us promptly about an incorrect address, a missing parcel or a damaged delivery. Address changes depend on whether fulfillment has already started. We will help investigate delivery issues with our fulfillment partner and carrier.

Digital products

Products clearly identified as digital are delivered electronically and do not include a physical shipment. Access instructions are provided with the purchase.

Contact

Email mbvision369@gmail.com or use our contact form.